Operator (Billing)



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Mountain View, CA, USA
Posted on Wednesday, June 28, 2023

At Athelas and Commure, we're bringing simple, life-changing health care products and medical billing services to people around the globe.

In addition to our established Remote Patient Monitoring business, we introduced a rapidly expanding SaaS Revenue Cycle Management solution in 2022 that provides revenue intelligence for hundreds of healthcare businesses from small clinics to large health systems. Our state-of-the-art dashboard, Athelas Insights, provides practices with an unparalleled understanding into their financial health to help them with all aspects of RCM, including eligibility, rejections, denials, as well as coding optimization and more.

To keep pace with our remarkable momentum - having seen a 5x increase in revenue over the past 6 months with more exponential growth on the horizon - we're actively seeking new, high-impact team members looking for a challenge!

Commure and Athelas have recently joined forces to form healthcare’s next-generation operating system. Through its pioneering AI-powered platform, the newly combined Commure gives time back to clinicians and staff at hospitals and health systems across the U.S. with easy-to-use clinical, financial, and operational solutions.

Together, we’re on a mission to connect, protect, and empower healthcare by developing groundbreaking and hyper-connected technologies. We believe deeply that by joining our many datasets and digital solutions together in harmony, we can solve our industry’s biggest challenges: improving the experiences of our care providers, bringing down the cost of care, and ensuring the health and wellbeing of our communities.

Combined, Commure and Athelas is backed by General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil.

If you want to improve healthcare innovation through close partnerships between developers and doctors, come work with us!

About the Role

We are in need of billing operators to assist with general operations from 10:00am - 6:30pm, Monday - Friday. Operators will gain knowledge of the medical billing space and contribute to our rapidly growing Revenue Cycle function with incredible opportunities for growth. No billing experience necessary – we’ll train you!

On-Site in Mountain View, CA.

10:00am - 6:30pm, Monday - Friday.


What You’ll Do

  • Work on-site with our team in Mountain View, CA from 10:00am - 6:30pm, Monday through Friday.

  • Own data retrieval, data entry, and basic analytical processes related to claim submissions, reconciliations, denials, and other functions

  • Identify errors and inconsistencies in data and communicate with necessary parties for efficient resolution

  • Provide courteous and professional communication during regular phone interactions with patients, insurance representatives, providers, and other potential external partners/clients

  • Collaborate cross-functionally with operations leaders on-site in Mountain View, CA to ensure accurate and efficient data processing and reporting

What You Have

  • Must have an eye for detail, be well-organized with data and communication

  • Strong written and verbal communication skills

  • Proficient computer skills (Google Suite, especially Google Sheets/Excel) and familiarity with basic data analysis, capable of learning new tech tools and platforms quickly

  • Comfortable making basic arithmetic calculations with speed and accuracy

  • Experience with EHRs/EMRs a huge plus

  • Ability to prioritize tasks appropriately and manage time efficiently to complete all daily responsibilities on time

  • Comfortable with ambiguity, context-switching, and a fast-paced environment with new challenges every day

Why You’ll Like Working with Athelas

  • Execution focused, driven team: Join a team with an incredible record - we are the smallest, fastest company in history to receive FDA hematology clearance. We are also the largest Remote Patient Monitoring company in the US, with a fast-growing SaaS Revenue Cycle Management business as well

  • Technology Focus: Revolutionizing how technology can be used in the healthcare industry

  • Strong Backing: $132M Series B raised from the likes of Sequoia, General Catalyst, Tribe, Y Combinator

  • Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it with technology-enabled solutions

  • Incredible Growth: Revenue growth of 5x over the past 6 months and we're just getting started!

Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization.

Employees will be required to attest to these requirements upon hire and on an annual basis.

This job is no longer accepting applications

See open jobs at Athelas.