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Software Development Engineer, Customer Deployments

Athelas

Athelas

Software Engineering, Customer Service
Mountain View, CA, USA
Posted on Friday, December 15, 2023

At Athelas and Commure, we're bringing simple, life-changing health care products and medical billing services to people around the globe.

In addition to our established Remote Patient Monitoring business, we introduced a rapidly expanding SaaS Revenue Cycle Management solution in 2022 that provides revenue intelligence for hundreds of healthcare businesses from small clinics to large health systems. Our state-of-the-art dashboard, Athelas Insights, provides practices with an unparalleled understanding into their financial health to help them with all aspects of RCM, including eligibility, rejections, denials, as well as coding optimization and more.

To keep pace with our remarkable momentum - having seen a 5x increase in revenue over the past 6 months with more exponential growth on the horizon - we're actively seeking new, high-impact team members looking for a challenge!

Commure and Athelas have recently joined forces to form healthcare’s next-generation operating system. Through its pioneering AI-powered platform, the newly combined Commure gives time back to clinicians and staff at hospitals and health systems across the U.S. with easy-to-use clinical, financial, and operational solutions.

Together, we’re on a mission to connect, protect, and empower healthcare by developing groundbreaking and hyper-connected technologies. We believe deeply that by joining our many datasets and digital solutions together in harmony, we can solve our industry’s biggest challenges: improving the experiences of our care providers, bringing down the cost of care, and ensuring the health and wellbeing of our communities.

Combined, Commure and Athelas is backed by General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil.

If you want to improve healthcare innovation through close partnerships between developers and doctors, come work with us!

What You’ll Do

As a Software Development Engineer, Customer Deployments, you will have a pivotal role in interacting with healthcare clients to understand their specific needs and aiding in the design and implementation of bespoke technological solutions. This role is central to enhancing patient access, affordability, and care quality in the healthcare technology sector.

In this vital role, you will:

  • Collaborate with healthcare clients to grasp their technological requirements, compliance needs, and patient care objectives.

  • Support the development and engineering teams in devising custom solutions tailored for the healthcare industry.

  • Engage in the solution implementation process, facilitating our technology's integration into various healthcare settings.

  • Provide crucial technical support, addressing challenges during deployment and integration.

  • Identify and resolve technical issues in project implementation.

  • Create and update technical documentation to ease client onboarding and system maintenance.

  • Stay updated on healthcare technology trends and regulations to suggest relevant advancements.

Responsibilities:

  • Work closely with healthcare clients to understand and meet their technology and compliance requirements.

  • Assist in designing and implementing tailored solutions for the healthcare sector.

  • Participate in deployment, offering technical support and problem-solving during integration.

  • Contribute to the creation and maintenance of technical documentation.

  • Stay informed about current trends in healthcare technology and regulations.

  • Travel up to 50% to client sites, as required

Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, or a related field.

  • Solid understanding of engineering principles and system design.

  • Experience with programming languages like Python, React, and SQL.

  • Strong problem-solving skills and effective communication abilities.

  • Eagerness to collaborate and confidently engage with clients.

  • Adaptability and enthusiasm for working in a fast-paced, client-focused healthcare environment.

Why You’ll Like Working with Athelas

  • Execution focused, driven team: Join a team with an incredible record - we are the smallest, fastest company in history to receive FDA hematology clearance. We are also the largest Remote Patient Monitoring company in the US, with a fast-growing SaaS Revenue Cycle Management business as well

  • Technology Focus: Revolutionizing how technology can be used in the healthcare industry

  • Strong Backing: $132M Series B raised from the likes of Sequoia, General Catalyst, Tribe, Y Combinator

  • Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it with technology-enabled solutions

  • Incredible Growth: Revenue growth of 5x over the past 6 months and we're just getting started!

Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization.

Employees will be required to attest to these requirements upon hire and on an annual basis.