Head of Enterprise Sales, Strongline



Sales & Business Development
Posted on Tuesday, July 9, 2024

Every day, it feels like healthcare becomes less about the practice of medicine. Hospitals and private practices operate on razor-thin margins, caught between the bureaucracy of insurance companies and ballooning administrative costs. And technological advancements — from electronic health record systems to dictation software — have failed to live up to their promise of making the lives of all healthcare staff easier.

Athelas' mission is to once again make health the focus of healthcare by using AI and automation to eliminate distractions and keep providers connected to their patients throughout the care journey.

The Athelas suite of automated and AI-enabled hardware, software, and services results in happier and healthier patients, less time wasted on administrative tasks, safer staff, and more reliable insurance reimbursements. Since merging with Commure, our growing suite of solutions now includes:

  • Patient Engagement - Commure Engage empowers providers to connect with their patients throughout the care journey, reducing no-shows and improving health outcomes

  • Workflow Automation - PatientKeeper and other workflow tools automate repetitive tasks, allowing healthcare workers to spend more time with patients

  • Staff Safety - Commure Strongline protects staff from workplace violence by empowering them to call for help to de-escalate potentially violent situations

  • At-Home Monitoring - Athelas Care Management offers a suite of remote sensors that allow doctors to bring healthcare into the home, saving lives through early intervention

  • Billing Solutions - Athelas RCM offers AI-driven, full-cycle revenue cycle management solutions that optimize claims submission, ensuring insurers pay every dollar they owe for work performed by healthcare providers

  • Automated Dictation - Athelas Scribe utilizes the power of LLMs to record and automatically summarize appointments, saving doctors countless hours every day

Athelas takes a provider-focused approach to healthcare and the healthcare industry has noticed. We’ve grown more than 500% year over year for three consecutive years. We support more than 250,000 clinicians and staff and hundreds of thousands of patients across hundreds of care sites. And we’re just getting started. Backed by General Catalyst, Sequoia, and many other leading investors, Athelas & Commure is positioned to be the defining healthcare tech company of the next 15 years.

If you're eager to advance our mission to make health the focus of healthcare, come join us!

About the Role

At Commure, we are on a mission to connect, protect, and empower healthcare by developing groundbreaking and hyper-connected clinical, logistical, and patient-facing technologies such as the industry-leading Strongline Staff Duress Badge. We work with hundreds of the largest health systems in the country, and are offering a unique and holistic product portfolio. We opened this rare leadership role to build on the strong momentum of the business.

We are seeking a Senior Director, Head of Sales for the Commure Strongline business to lead new customer growth. This is a senior leadership role reporting directly to the Vice President & General Manager of Strongline. The person will define the end-to-end Sales strategy and systems, lead and develop a team of Account Executives, and engage with prospects to drive new customer growth. They will also partner closely with the Customer Success organization to support continued growth of existing customers, and be part of a fully enabled organization inclusive of Central Operations, Deployment, Sales, and Customer Success, and Commure’s Industry Advisory Group that brings 100+ years of healthcare experience to the table.

Candidates must have a proven track-record of building and leading fast-growing Sales organizations of 10+ Account Executives and consistently delivering on revenue growth in complex B2B Enterprise environments. Must have experience in Health Care, and/or Health Care Sales working with CEOs, CIOs, and/or CNOs.

What you will do

  • Set the strategy: Have complete ownership over shaping and driving Sales strategy and processes within your organization to impact short and long-term revenue goals; partner with Sales and Customer Success leaders in other parts of the business to drive successful cross-sell

  • Drive results: Get into the weeds and help the business win business. Deeply understand Sales inputs & prospect journey to proactively highlight and drive areas for continuous improvement across multiple channels, including our unique External Advisory Group that will support your organization

  • High performance culture: Develop a winning team, including recruiting, hiring and training of Account Executives and Managers. Partner with Enablement to drive retention, and maximize individual performance.

  • Drive Forecasting & Planning excellence: Partner with Central Operations to develop accurate forecasting and effective pipeline management and planning. Partner with Finance and company Leadership to report on and track against budget. Report to senior leadership on operational and financial KPIs, influence capital allocation.

  • Identify strategic opportunities to break into new revenue verticals, or partnerships. We are in growth mode and are backed by a phenomenal Hardware, Engineering, and Product team powering our groundbreaking suite of offerings

What you’ll bring

  • 10+ years relevant experience, at least 4 years leading Sales organizations of 10+ people

  • Must have: Experience in selling into Health Care providers, e.g. CEOs, Chief Nurses, Chief Innovation Officers

  • Plus: Must have: Experience in complex, long Sales cycles that are relationship-driven

  • Proven track-record in consistently meeting and exceeding quota goals at scale across your prior teams

  • Deep understanding of generating pipeline through outbound activity

  • Excellent ability to drive a clear and efficient operating system for Sales organizations and all its parts (Compensation planning, Scripting, Pipeline Management, Territory Strategy, etc.)

  • First principles: You are a fierce truth seeker and produce a high amount of quality decisions that are right for Commure Strongline based on critical thinking, data, logic, and intuition/experience

  • Effective in managing cross-functional stakeholders, building advocacy, and delivering on initiatives

  • Effective people leadership; ability to hire, ramp, coach, and grow Sales AEs and Managers, build teams of A players

  • Enthusiastic leader with the ability to inspire other

Why You’ll Like Working with Athelas

  • Execution focused, driven team: Join a team with an incredible record - we are the smallest, fastest company in history to receive FDA hematology clearance. We are also the largest Remote Patient Monitoring company in the US, with a fast-growing SaaS Revenue Cycle Management business as well

  • Technology Focus: Revolutionizing how technology can be used in the healthcare industry

  • Strong Backing: $132M Series B raised from the likes of Sequoia, General Catalyst, Tribe, Y Combinator

  • Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it with technology-enabled solutions

  • Incredible Growth: Revenue growth of 5x over the past 6 months and we're just getting started!

  • Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off.

Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization.

Employees will be required to attest to these requirements upon hire and on an annual basis.