Account Executive @ Ava

Selling a product so impactful it brings people tears of joy

Ava has built the best real-time transcription service (combining AI & human transcription) on the market. Our mobile, web, and desktop apps integrate seamlessly with existing tools and workflows to make all meetings and conversations fully accessible for deaf & hard-of-hearing employees, students, and individuals. Well-funded and with a product & tech stack that is miles ahead of the competition, we are now scaling Sales in North America, Europe, and beyond.

Besides an incredible growth opportunity, this is a unique chance to work with a set of products and services that are truly making an impact on people's lives. Every day we get messages like this from our users "Ava scribe has been incredibly helpful this year. I have passed all my university classes with more than an average grade everywhere thanks to this service."

Your mission will be to demo and close deals coming into our pipeline, and show your hustle while hunting for new business, and developing Ava's playbook for selling to employers, educational institutions, healthcare institutions, and other organizations looking to empower d/Deaf & hard-of-hearing people. Selling becomes so much easier and so much more fun when you are actually solving a need that is everywhere. Instead of wondering if the client needs it, the question becomes when and how big we can start? Each new client means a step closer to our vision of a fully accessible world. Come help us walk faster and close more steps every day.

Our customer base ranges from small startups and schools, to the biggest universities, retailers, and fortune 500 companies. We're still an early sales team transitioning from founder led sales, to a well oiled sales machine, so no better time to join and take on a lot of responsibilities while growing with the success of the company. Your contributions will actually make the difference!

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About this Role

You'd be perfect for this role if:

You're an overachiever with 5+ years of sales experience (3 yrs in mid-market preferred) in a B2B/SaaS start-up (Bonus: If you’ve sold into the education space)

You have a proven track record of meeting and exceeding sales quotas

You are not afraid to roll up your sleeves and get your hustle game on. We are still very much a startup, so we need people who don't shy away from a challenge

You do what it takes to be successful in sales without sacrificing your values and you crave to make a meaningful impact in the world

You have a positive outlook on life, infectious positive energy, and think of yourself as the CEO of your sales pipeline

You have a growth mindset much more developed than most of your peers, you embrace feedback and you're consistently honing your craft

You can put yourself in others’ shoes, see situations from perspectives other than your own, and help provide solutions

You're a quick learner and are not afraid to try new (out of the box) strategies.

Bonus

You're familiar with the struggles d/Deaf & hard-of-hearing people face and/or have worked with accessibility referents in organizations

Why this Role?

Sell a product that really changes lives on a large scale: How often do you hear about apps that make people cry with joy? It's really special when users tell you your product has changed their life. This is the feedback we get from our users every day, it's the fuel for our hard work. Ava has created a unique opportunity to be able to meaningfully improve the lives of 100,000s of people around the world - and we have only just scratched the surface!

Work with some of the best and most compassionate people in the world: We have an incredibly talented and passionate team that is a lot of fun to work with. We're still small (30 FT + 10 PT) and have already accomplished more than most teams that are 10x our size. Our interests are very diverse — and we love to mix them into our everyday work-life balance. Most importantly, everyone at Ava cares about doing good. That 'glue' is hard to remove.

Help build the foundations of sales at Ava: As an early member of our sales team, you'll be instrumental in helping define our sales motion. Help us optimize our processes based on your prior experience, while building on top of our foundations and market knowledge.

Meaningfully shape the future of accessibility: As you engage with users, you'll gain insights to help us serve them better — and work with our product and marketing teams to inform what we do next. There are many ways for us to grow, but focus is everything.

Join us at an incredible time: We've spend a good amount of time to build out a product and a brand that makes sense to our users. Now we are clearly seeing the fruits of our labor, with 7x growth in the past 18 months. We've raised our series A to really take off and accelerate both our company growth, and our market growth. You'd join at the perfect time to see this growth acceleration happen and to determine what this growth will look like!

So... what will you do as an Account Executive at Ava?

Drive sales revenue through new client acquisition

Prospect and develop new potential accounts by educating them on how they can increase their accessibility services for their deaf & hard-of-hearing members with Ava.

Work existing demand that has been qualified by sales development representatives

Grow your pipeline by fielding inbound leads and continuously hunting and closing new business.

Demo our product, relentlessly follow up to close business above quota

Be proactive by questioning the sales process and making suggestions towards improvement

Make jokes, have fun, and work with a team of stellar professionals who you can also have a drink and a laugh with. Celebrating our wins is an important part of the job.

Mission

We want to radically improve how we humans communicate with each other. Our first step is to empower 450M deaf and hard-of-hearing people to a fully accessible world.

Every day, millions of people are excluded from conversations because they cannot hear well what others say. Our CEO Thibault grew up in a Deaf family and saw firsthand how the world was not accessible for them. Together with our CTO Skinner — deaf since age 2 — Thibault co-founded Ava to make live captioning of conversations as easy as turning on captions on TV.

Our small but fast-growing team has reinvented AI-based speech recognition technology to be in service of people who need it the most. We dream of a 24/7 accessible world, without any communication barrier.

In this pursuit, we're seeing how much communication skills are critical, yet very far from ideal, to unleash our collective potential. This is for us the last barrier to be lifted.

Our belief is that well-designed technology can help everyone communicate and connect better — much more effectively and authentically — so humanity can achieve the greatest things together.

We want to make the seemingly impossible equation of communication 1 + 1 = 3, work every time. In other words, make 1 & 1 = 3 a reality.

Life at Ava

We're a team of about 30 located across multiple countries and cities in the US and Europe (we were already remote enabled before COVID). All highly creative & driven people, motivated to make a real change in the world and challenge the status quo. We value potential as much as experience and empathy as much as authenticity. Our culture is always evolving though, and we believe new people can and should change how we operate and what we value. A few recurring themes:

Impact first. We deeply care about building AI technologies that make total accessibility possible while being economically sustainable, respectful of privacy, and beneficial to society.

Mountain movers. Our mission is a lofty one. It takes a lot of time, hard work, and perseverance to achieve any kind of meaningful impact. We're ready to persist with bold ideas to the very end.

1 & 1 = 3. No matter where you are from, we know that together we're stronger. We strive to reach authentic and impeccable communication to get where we need to go.

Beyond our bubble. We make Ava for people outside the Silicon Valley bubble. We go beyond our own opinions and biases to listen with deep empathy to our users.

Growth-minded. There’s no model for what we’re building, because we’re trying something that’s never been done before. To stay on our toes, we're happy to commit to learning and growing every day, including when it's about giving each other authentic feedback.

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We firmly believe a small team can make an impact on millions, and we'll stand together to help each other reach this goal.

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In our early days office, we had handcrafted this awesome Mojo Tree, to pin the many positive messages from our users. Today we still continue this tradition through our Mojo channel in Slack.

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Shooting our video in Los Angeles before our viral launch - it was the most shared video ever on ProductHunt, and still is. A pretty amazing day!

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We love going to First Fridays in Oakland. Here we are BBQing on the rooftop of our first office there.

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Founders Thibault, Pieter & Skinner met in UC Berkeley, where we still like to go hike. Roll on you, Bears!

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One of weekly Ava workshop where we get to meet our users. Staying in touch with our community is important for us, it helps us realize the impact of the work we do every day.

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One of our many ampersands, our logo. It reminds us that 1 & 1 = 3, that great teams achieve more than what they thought was possible.

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Backstage at a Broadway show during a NY trip, with none other than Marlee Matlin, one of the most famous Deaf people in the US.

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We love learning, but also love teaching in all of its forms. Here's Thibault giving a sign language class — his first language — in an evening class.

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We can be quite competitive in games & sports. The Paris team even made a point to train new hires to acquire fussball skills!

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Guillaume packed his favorite drone to our retreat, and JB directed this aerial master shot.

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Wakeboarding in the summer during our first week-long retreat in Tahoe. One of the perks of being in California where we love to spend time in nature.

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Yosemite trip with some of the Ava team members

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FAQ

This is a full-time role remote, but the team’s HQ and founders are in San Francisco

What benefits can I expect?

Do you sponsor visas?

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Thanks for making it here. You probably are really good at what you do, have many choices in front of you. If you are looking to grow your unique talents and leverage them for something truly meaningful, while being in great company, you've come to the right place.

We hope you'll apply here! →

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