Clipboard Health

Clipboard Health

Posted on Tuesday, May 2, 2023

About the role:

The vision of the BizOps team is to design, build and execute initiatives that will move the needle on our most crucial metrics. As a key member of this team, you will be responsible for launching the most important strategic and operational initiatives.

These are projects similar to those you might lead:

  • Identify new verticals with high success potential (Such as Hospitals, Dental offices, or Rehabilitation Centres)

    • Set metrics to move (E.g. 10 new facilities enrolled in x days)
    • Create and oversee implementation strategy.
    • Manage reps to achieve goals, touch reality by reviewing sales calls/emails, and adjust as necessary.
  • Sales Funnel Optimization

    • Identify inefficiencies and ask “why, why, why?” until you come to a conclusion about root causes.
    • Set a goal for improvement and lead efforts until that goal is met.
    • For Example, you notice a large discrepancy between calls, and connected calls. What do you do?
    • Improving existing processes.
    • For example, someone in a similar role found that facilities had a need for urgent shifts. She then took steps X, Y, and Z to address that need.
  • NPS

    • Identify unaddressed pain points our customers are experiencing
    • Work cross-functionally with our product, strategy, and engineering teams, and make improvements to our platform/service.
  • Revenue

    • Utilize market and company data to evaluate potential revenue streams.
    • Research and analyze competitors' strategies, product offerings, and market positioning to identify gaps and opportunities for differentiation. Provide insights and recommendations to enhance our competitive advantage and ensure customer-centric solutions.

You’re an excellent candidate if:

  • You have experience in strategy and operations, management consulting, finance, growth marketing, product management, or similar functions.
  • You write clearly and easily.
  • You ask “why, why, why” until you understand problems at a root level.
  • You’re proficient with analytics and reporting.
  • You want to grow as a manager
  • You enjoy experiencing different functions in rotations.
  • Strong analytical skills with the ability to interpret complex data sets and derive meaningful insights.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Strong attention to detail and organizational skills, with the ability to manage multiple projects simultaneously.

To learn more about Clipboard Health’s company values, see here.