Strategy & Operations Specialist, People

Clipboard Health

Clipboard Health

People & HR, Operations
Posted on Wednesday, July 3, 2024

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

About Clipboard Health:

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a diverse and inclusive company with a global, remote team. We’ve been featured on YC’s Top Companies and grown 20x+ since January 2021. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about working at Clipboard Health, take a look at our Careers page and how we work.

About The Team

We’re not your typical People Operations team. We aren’t focused on writing policies or telling people what they can’t do; we’re problem chasers, focused on identifying the most important jobs to be done in order to best support our team. If you ask anyone here what they think about our team, we will hope they would say: “They enforce high standards across the org”, “they are my go-to for leadership development” and “They are some of the most strategic thinkers and problem solvers in the org”.

About The Role

Honestly, we think your typical JD is deceptively unhelpful for high-growth startups. We're a team of entrepreneurial problem solvers who get excited about making the lives of our internal customers (Clipboard Health corporate team members) better and building a next-generation People function.

Learn more about us through a post from our CEO and a post from our Head of People.

The Ideal Candidate Profile:

  • Fresh Perspective Required: While this role is within the People team, our organization thrives on innovative and non-traditional approaches. Our most successful team members usually come from diverse backgrounds outside of HR/People Ops, bringing fresh perspectives and new ideas. We particularly encourage candidates with non-HR backgrounds to apply as it aligns with our unique approach.

  • Is okay with chaos - we are still very much a high-growth start-up, which means things change frequently. You can adapt to the needs of the business and can pivot at the drop of a hat. You don’t overly impose structure and organization where it is not needed but do see where a system or process could make a meaningful difference.

  • Is a game for anything - your motto is “put me in coach”. It doesn’t matter where, or what you are doing, you are game to take it on and figure it out. You aren’t scared to do something new or something you think you won’t like because you see the big picture, and are most interested in chasing the most important problems.

  • Knows their limits - you need to be self-aware enough, and have good enough judgment, to know what you don’t know. You can assess the situation accurately, and tell yourself to seek additional help when a wrong decision could have serious implications for the business.

  • Enjoys being challenged, stretched, and pushed - you continually push and challenge yourself, but you seek it from your peers and managers also. You thrive off of feedback and find ways of implementing to get immediate traction.

Salary & Other Important Information

  • The base salary is between $80,000 - $160,000 and the offer will be based on experience and location.
  • We generally offer flexible work schedules in the Eastern, Central, Mountain, and Pacific time zones.
  • This role is currently only accepting applications from candidates based in the USA and does not offer visa sponsorship at this time.

Hiring Process

  1. Case Study #1
  2. Preliminary Interview with People Operations Manager
  3. Case Study #2
  4. Hiring Manager Interview with Head of People
  5. Executive Interview with Co-CEO
  6. Offer!

The entire process can take up to 4-5 weeks depending on the availability of the candidate and the hiring team.