Business Operations and Finance Manager - Cashalo/Empower, Asia Pacific (Remote)



Accounting & Finance, Operations
Posted on Thursday, May 16, 2024
Empower is a fast-growing fintech on a mission to expand access to fair credit to give anyone the opportunity to improve their financial security and mobility. We recently launched in Southeast Asia through our acquisition of Cashalo, the leading online lending platform in the Philippines. Our mission to expand access to credit in the region will take creativity, passion, and drive. Are you in?
Empower is backed by Sequoia Capital, Blisce, and Icon Ventures. Are we the next great place to grow your impact and accelerate your career? We think so:
Inc. ranked Empower #56 in the 2023 Inc. 5000 list of the fastest-growing private companies in the US (#55 in 2022). Forbes put Empower on its 2023 list of America's Best Startup Employers. Fast Company recognized the new Empower Thrive line of credit in their 2022 list of the Next Big Things in Tech.
Great Expectations: We come up with bold, audacious goals for ourselves and go all out for impact
Owner Mindset: We give every employee latitude to act independently, make smart choices, and move the business forward
Spirited Debate: We love skeptics and seek counter opinions to challenge our personal assumptions and expand our view
Customer Obsession: We listen to understand, empathize, and create a memorable, rewarding experience for our community
Inclusive Collaboration: We believe diverse teams make the best decisions, and we strive to give diverse voices a seat at the table
No Jerks Allowed: We value our relationships and take the time to build trust and connection and communicate respectfully
The Business Operations & Finance Manager, SEA will help build out Empower’s analytical capabilities, identify opportunities to improve operational efficiency, and share strategic recommendations and data-based insights for products and programs critical to Empower’s growth , customer acquisition, and customer retention in the Philippines and Southeast Asia. You will partner closely with our leadership team to develop insights and execute impactful programs. Your insights will build the foundation for our scaled success as we bring new products to market and expand access to fair credit in the region.
Travel for company offsites is expected at a minimum 2 times a year.

Key Responsibilities

  • Build analytical tools: Surface data-based insights through dashboards, automated reporting, and presentations to inform critical decision-making; experience in SQL and Tableau a strong plus
  • Establish and monitor KPIs: Monitor day-to-day business, conduct data analysis to identify trends, patterns, and insights that inform business decision-making.
  • Identify opportunities for automation and process improvement, work with the team to set up processes that allow us to keep scaling.
  • Set strategic priorities: Partner with different teams to build business cases, refine product pricing, and develop incentive structures for our product.
  • Wear multiple hats: Embrace the dynamic nature of our team at this exciting stage. Demonstrate versatility by willingly taking on a variety of tasks, contributing to the multifaceted growth of the team and the company.
  • Lead cross-functional initiatives: Collaborate with cross-functional colleagues in Product, Data Science, Marketing, and Engineering.

Candidate Qualifications

  • Based in an Asia Pacific time zone
  • Willingness to travel 1-2 times per quarter to Manila (& potentially other cities in Southeast Asia)
  • Minimum of 2+ years work experience in management consulting, startup operations, strategic finance, and/or investment banking
  • Strong analytical abilities and comfort building and working with complex Excel models; SQL and Tableau experience are a strong plus
  • A get-it-done mindset; you’re resourceful and happy to roll up your sleeves and be in the weeds
  • Experience delivering complex, cross-functional operational initiatives
  • A interest in addressing complicated and impactful product & business problems
  • Strong strategic thinking, problem solving, and logical structuring abilities
  • Comfort with ambiguity; the ability to independently lay out and test clear hypotheses, and solve problems without well-defined direction
  • Excellent verbal and written communication skills
At Empower, we hire for people that push themselves to understand others and seek out ways to challenge their personal assumptions. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first. We are committed to building a diverse, inclusive, and equitable workspace where everyone (regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics) feels like they belong. Even if your experience doesn’t exactly match up to our job description, you should feel empowered to apply regardless!