As a result of our global expansion, we're looking to hire a Senior Partnerships Associate as part of our Global Partnerships Team based in Singapore handling partners in the Indian Subcontinent. This role will work in a cross-functional environment, partnering closely with not only the Partners Team and our forwarding partners, but also different teams across the company to achieve our common objectives.

You will:

Help to build operational performance framework, process and tools to measure our Partners performance across the globe
Drive performance management of Flexport’s freight forwarding and customs partners, leveraging global performance metrics, targets, dashboards, and reporting to drive quality and consistency of operations.
Be a trusted advisor and coach to partners; continuously identify gaps and develop solutions focused on process standardization for both the Flexport operations team and partners.
Identify partner training needs and design and execute training programs to drive operational quality
Work closely with our partners to drive growth
Drive projects independently to ensure the team is collaborating effectively and achieving the right goals. Drive projects from end to end.
Define and refine operational performance and product adoption metrics that meet our company’s business needs through alignment with Flexport Account Management, Global Operations, Operational Excellence and Partners
Prepare presentations and analysis for monthly and quarterly partner review process
Create enablement resources to ensure our internal teams are able to easily ship in and out of managed territories
Present and engage with best practices and learnings across the global teams

You should have:

BA/BS degree with 1-3 years of professional logistics, supply chain, projects, programs or consulting experience
Excellent communication, interpersonal, organizational skills
Strong commercial and business acumen, the ability to bring a deeper level of analysis, insights and inform strategy
Strategic vision and ground floor execution
Prior experience managing programs and initiatives from end to end
Ability to identify win-win commercial and operational opportunities
Ability to create data-driven insights that inform decisions and process improvements
Strong ability to build relationships globally, managing different stakeholders and the ability to influence others
Analytical skills and next-level attention to detail, while still maintaining a macro perspective
Courage to challenge the status quo when logic and reason require it. See something broken? Fix it
A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

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