Communications Manager



Marketing & Communications
San Francisco, CA, USA
Posted on Tuesday, April 9, 2024

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Craft the story to connect clients with our business

The opportunity:

Flexport is looking for a Communications Manager to join the Global Communications team. You’ll partner with senior business leaders, subject matter experts, and your cross functional peers to build compelling and impactful stories about Flexport’s growth, products, and culture.

At no other time has the global supply chain been more relevant than today. Through a robust thought leadership program, we’ve built Flexport’s platform with existing supply chain audiences, as well as mainstream America via features in the New York Times, Wall Street Journal, CNBC, Bloomberg, and more.

Now it’s time to deepen that story. Flexport is building the leading end-to-end supply chain technology platform that will power the growth of businesses of all sizes. This is a unique opportunity to partner with key business units and tell impactful stories – through owned and earned media channels – to grow Flexport’s brand awareness and drive business growth. You will be part of our Global Communications team, working closely with senior leaders across different business verticals as well as teammates in Sales, Marketing, Finance, and People teams.

You will:

  • Develop and implement 360-degree communications campaigns to support the growth of key business units and position Flexport as a market leader.
  • Partner with business unit leaders to amplify product launches and share expert insights. You will be a trusted storytelling partner for your business units to drive holistic communications and content strategies across channels, including media, podcasts, speaking opportunities, and owned content (such as blogs and newsletters).
  • Maintain relationships with key business, retail, logistics, and tech media. Our small and mighty comms team works with top-tier media around the world.
  • Develop messaging, press materials, long and short-form content, and other supporting documents such as executive briefing books and FAQs.
  • Support internal communications programs such as Global All-Hands and company-wide newsletters to build a positive workplace environment and inspire employees, while aligning with external messaging and strategy.
  • Explore and pursue thought leadership opportunities for Flexport and its senior leaders, such as awards and speaking opportunities.
  • Work closely with Marketing teams to regularly update the Flexport Blog and Newsroom pages with relevant and compelling news and content.

You should have:

  • 5-7+ years of communications or journalism experience.
  • Proven track record of devising and executing effective communications campaigns to support product launches and build thought leadership for senior leaders.
  • An eloquent verbal communicator with superb written skills, attention to detail, and experience collaborating with executives. You write with personality, and you’re not afraid to show it.
  • A deep understanding of what makes a compelling narrative — both externally and internally — and how to leverage the right owned or earned media channels to shape that narrative.
  • Strong organizational skills: You thrive in a fast-paced environment, and you know how to manage complex projects, multiple stakeholders and competing priorities to create an actionable plan and get the most impactful work done.
  • A true team player: you’re always willing to jump in and help out. Flexport is a highly cross-functional company that requires effective collaboration to drive company-wide results.
  • Bias for action: you have a passion for rolling up your sleeves and getting things done on a small but mighty team.
  • A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.


Worried about not having any logistics experience?

Don’t be! Our mission is to make global commerce so easy there will be more of it. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.
The US base salary range for this position: (exclusive of bonus, equity and benefits.)
$103,950$115,500 USD

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.