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Senior Partnerships Manager, NE Asia

Flexport

Flexport

Sales & Business Development
South Korea
Posted on Wednesday, May 22, 2024

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

The Global Partners team is building a Certified Partner Network for the 100+ countries where Flexport does not operate directly. Partners provide global reach and the local presence and expertise to complete Flexport’s global offering. Flexport provides technology and processes for Partners to seamlessly integrate into the operation, such that operating through a partner is indistinguishable from operating directly with Flexport. The Client experience should be seamless - no matter who is moving the freight.

As a Senior Partnership Manager NE Asia, you own the partnership strategy, sourcing, negotiation and management for your region i.e. Korea and Japan. You will work with regional operations, demand, and trade lane leaders to design custom solutions for clients, negotiate competitive rates with our forwarding and customs partners, triage escalations and drive demand through the Partners in the countries you manage. You will operate at both a strategic and operational level, ensuring we exceed Client expectations with each shipment.

You will:

  • Lead the end-to-end business success of Flexport in key countries in your region
  • Define the network strategy for your region - understanding Partner and competitive landscape, conducting due diligence on capabilities and compliance, considering growth priorities for the company, defining when, where and what type of Partners you need to add or remove in order to meet your cost, quality and growth goals
  • Manage all aspects of the Partner lifecycle: sourcing and negotiating, onboarding to Flexport, managing performance, and offboarding
  • Collaborate with local, regional, and global teams (incl. Sales, Account Management, Trade Lane managers (Air, Ocean, warehousing), Operations, and others) to design logistics solutions for Clients and win new business for Flexport
  • Drive negotiations with Partners on rates, terms, profit sharing, invoicing, technology adoption and more
  • Oversee the day-to-day commercial relationship with the Partners and act as a point of escalation for operations teams
  • Be a trusted advisor and coach to Partners; continuously identifying gaps and develop innovative and creative solutions to improve their performance

What you’ll need:

  • BA/BS in Business, Engineering, Mathematics, International Studies or related field
  • MBA preferred
  • 12+ years of professional experience in logistics or supply chain, including experience in P&L management and vendor/client/partner management
  • Excel at managing partner relationships, negotiating to find win-win solutions, and proven ability to connect at multiple levels in an organization
  • Strategic mindset and ability to execute end-to-end with world class follow through
  • A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-Hybrid

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.