At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

This Product Manager role, located in Shenzhen, will collaborate across business and tech teams to build the next generation of Commerce tech tools (Quoting, Booking, Search, and Catalog). You'll work with business teams to define the most important problems and translate those problems into actionable roadmaps for Engineering teams to execute against, helping with resource prioritization, design thinking, user testing, and launch/enablement. Those technically inclined and passionate about Commerce systems should be excited for this role!

We are looking for a product manager to create world-class customer experiences that progress the evolution of global trade. With a customer-first mindset and deep empathy for customer needs, you will work alongside a team of highly-skilled engineers, designers, data scientists and freight forwarding experts in building the interface between our customers and the movement of their goods.

You will:

Meet with our customers to gain a deep understanding of their freight forwarding needs and how Flexport can best address those needs
Make data driven decisions and implement metrics to manage your team’s progress and impact
Work closely with our business, operations, and technology teams to develop a roadmap to address the needs of our users
Lead and inspire a cross-functional team of designers, engineers, data scientists, and operations specialists to implement your product vision
Become a domain expert: Understand the market, competitive landscape, and how Flexport fits into it al

You should have:

5+ years experience as a Product Manager
A track record of creating design-led world-class customer experiences
Technical competence; might not be an expert, but can talk shop with the best of them
Experience collaborating with and inspiring engineering teams with a focus on accelerating development velocity
Crystal clear communication skills, driving consensus across functions and teams

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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