Senior Software Engineer - Personalization



Software Engineering
United States
Posted on Thursday, June 27, 2024

Lob was built by technical co-founders with a vision to make the world programmable.

We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by some of the most reputable investors in tech, and we are building our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.

As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.

Senior Full Stack Software Engineer - Personalization

The Personalization team transforms at scale a variety of customer inputs into a cohesive, professional PDF file suitable for printing by a variety of printing partners. We enable our customers to create the mail they want to see delivered, without requiring professional tooling to do it.

We work mainly with Node.js, Vue.js along with a smattering of C++. All of our services run on AWS, with a Service Oriented Architecture. We connect SQS queues to Lambda processes and container workloads, creating a lightning fast pipeline delivering our rendering artifacts. We maintain a culture of high collaboration, psychological safety and performance where individuals can thrive and do the best work of their careers.

As the Senior Software Engineer, you’ll…

  • Collaborate closely with the Product team and other stakeholders to help implement new features and services
  • Work on backend systems and front-end UIs
  • Be responsible for leading projects from design to implementation
  • Learn and champion best practices in code design and architecture
  • Coach and mentor fellow engineers and team members
  • Work with our Engineering leadership to support and grow the culture of our engineering team

What will you bring to this role…

  • 5+ years of experience in Javascript, preferably Node.js and/or Typescript.
  • 3+ years in roles involving operational responsibility for large-scale software systems (monitoring, alerting, production debugging, etc.). While we ultimately value expertise over experience, we expect that a successful candidate for this role will have 4+ years working with complex production systems.
  • 2+ years in formal or informal leadership roles that involve significant time mentoring and teaching co-workers about software best practices.
  • Full stack engineering background, you are comfortable writing backend code and creating front-end UIs (we use Vue)
  • Empathy and effective communication skills: you can advocate for teammates and stakeholders such as customers and product managers; you can explain complex technical issues to audiences of diverse technical understanding.
  • Production experience with job-queueing systems, containers (Docker), and AWS services (SQS, S3, ECS)

At Lob, we are looking to #LevelUp and #EmpowerDiversity, we invite you to apply if you possess even some of these:

  • Ability to design and vet micro-service and cloud-based architectures at scale, as well as support your teammates in doing the same.
  • Effective project management skills: track record of working together with product managers to bring projects from inception to completion.

Compensation Information: *Not hiring in CA or NYC*

US Tier

Base: $160,000 - $165,000


“Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”

We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above.

If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!

Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

Recent awards

BuiltIn Best Midsize Companies to Work For 2022
#86 on Y Combinator's Top Private Companies List 2021
BuiltIn Best Midsize Companies to Work For 2021
2020 Inc 5000 List of the Fastest-Growing Private Companies
2019 Timmy Awards - Best Tech Workplace for Diversity, Community Favorite in the Bay Area
Deloitte’s 2019 Technology Fast 500