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Senior Operations Associate (Seller Disclosure)

Opendoor

Opendoor

Operations
Chennai, Tamil Nadu, India
Posted on Wednesday, January 10, 2024

About Opendoor

Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one. So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.

This position is based in Chennai.
We are open to consider candidates for relocation.

About the Team

The Seller Disclosure (SD) team is responsible for making sure all the date about our inventory is accurate, the team will use multiple internal tools to ensure we get this right.
The Sr Operations associates goal is to make sure we are writing clear descriptions of our properties in the system. This goes a long way in building trust so this process is critical.

Role Responsibilities:

  • Utilizes multiple resources to enter property data
  • Resolves deficiencies by reviewing multiple sources of information
  • Verifies entries for accuracy and correct errors
  • Lists properties on multiple listing services
  • Communicates with the team regarding questions and daily progress

Skills Needed:

  • Able to read and understand vague Work Orders (WO), complex SD verbiage and be able to summarize WOs into a concise note with the correct tense (past or present issue)
  • Able to follow a guide and instructions documents without errors
  • Proven ability to exercise judgment
  • Able to investigate and make appropriate calls on data to include in the SD. For example, be able to read a WO and not only identify material defects from a list but also be able to analyze what occurred. A leak may need additional investigation for water damage
  • Able to problem solve.
  • Strong attention to detail.
  • Firm grasp of English grammar

Bonus Point

  • Able to follow a guide and instructions documents without errors
  • Proven ability to exercise judgment
  • Able to investigate and make appropriate calls on data to include in the SD

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