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Homes Project Manager

Opendoor

Opendoor

Operations
Columbus, OH, USA
Posted on Thursday, June 27, 2024

About Opendoor

Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one. So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.

About the Team

This role will be a hybrid of (remote & field work) in the Columbus market.

We’re looking for a Homes Project Manager to join the team! As a Homes Project Manager you’ll collaborate with the acquisitions and resale teams to own all repair related services for homes Opendoor owns in your home market of Columbus. In addition, you’ll also own repair related services in other markets as needed and determined by the Market Manager. You can expect to travel about 25% of the time to other Opendoor markets in the region and beyond. While in your home market or on the road, you will actively manage your homes from the initial inspection to final resale. You’ll work with our customers, our vendors, and various Opendoor teams, including those in our San Francisco office. The Homes Project Manager role will support the market Home Operations Team in establishing a culture that is conducive to Opendoor’s core principles and a superior customer experience.

Role Responsibilities:

  • Review neighborhood conditions, home comparables and conduct thorough home condition assessments (virtually or in-person) to facilitate the due diligence process prior to home purchase.
  • Maintain a high level of customer care while developing a clear and thorough assessment of home conditions.
  • Create repair and renovation scopes for work by local vendors to bring homes to market standards, adhering to quality and pricing standards.
  • Collaborate with market Valuations Team to identify and scope ROI-positive renovation enhancements.
  • Manage the execution of repair and renovation scopes on time, on budget, and at or exceeding our quality standards. This includes interacting with and managing vendors, conducting in-field quality control checks, and working within a scheduling system to coordinate work.
  • Finalize preparation of home for listing, including security system and sign set up.
  • Respond to listed home quality issues in homes as they arise before resale.
  • Support the Closing Team to determine the scope, price & validity of all repair requests during the resale process.
  • Expect to travel up to 25% of your time
  • Quickly adapt to evolving situations and priorities.

Skills Needed:

  • At least 3 years of residential construction/renovation management experience
  • Bachelor’s degree preferred
  • Strong technical and verbal communication skills
  • Expertise in estimating residential construction and renovations projects
  • Experience in managing residential construction and renovations projects
  • Ability to operate in a fast-paced and often ambiguous environment
  • A team-first mentality and eagerness to set and meet aggressive goals
  • Attention to detail and deadlines
  • Acts from ownership
  • Team player
  • Possess a valid state Driver's License
  • Possess a motor vehicle to perform the essential functions of the role
  • Must be willing to store company owned tools, signage, and other equipment in own vehicles
  • Leadership skills
  • While performing the duties of this job, team member must perform multiple tasks at home sites that require some physical labor, including lifting, climbing, bending, and operating hand and power tools
  • Specific vision abilities required by this job include close vision requirements due to computer work
  • Moderate lifting is required
  • Ability to drive within your assigned territory for 30% of the work day while in your home market; and performing a similar role while traveling remotely up to 25% of your time
  • Regular, predictable attendance is required; including quarter-driven hours as business demands dictate

Location:

This role requires role responsibilities to be performed in the field for a portion of the week, with an option to perform certain responsibilities remotely. Candidates must be based within a 50-mile commuting distance of Columbus.

Compensation:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $56,800 - $71,000 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.

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