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Integration/Implementation Specialist - Night Shift (Remote)

Ottimate

Ottimate

Remote
Posted on Thursday, July 11, 2024

Ottimate helps fast-growing businesses automate accounts payables on their terms. We simplify everything from invoice management to payments for both recurring and one-off expenses with a cloud-first approach that enables remote work. Ottimate’s AP Automation and VendorPay Network helps businesses pay and get paid faster.

At Ottimate, passion generates excitement for what we do and how we do it. With passion at the heart of everything we do, we nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating growth. The positive attitude with which we assist one another develops open, honest, and genuine connections. Above all, we celebrate and embrace our differences. We invest in each other because we win or lose as a team.

Our values are at the center of our company and culture. At Ottimate, we value: Growth, Customer Focus, Innovation, Accountability, and Communication.

The Role

The Integration Specialist’s role is to participate in the planning, coordination, and

solution development and implementation activities related to the integration of applications and

technologies within the organization's application integration environment. Proven communication skills, problem-solving skills, proficiency in data structures, and knowledge of integration best practices are critical to successful performance in this role. It is the Integration Specialist’s mission to ensure customer business needs are successfully scoped and executed.

Responsibilities:

  • The Integration Specialist works with onboarding managers, internal development teams, customers, and 3rd party consultants to engineer and deploy the integration component between Ottimate and the customer’s existing ERP systems

  • This role is responsible for training users on the integration functionality and ensuring the Integration is customized to the customer's unique business needs in order to successfully communicate data between the Ottimate and the client’s systems (ERP, inventory, etc.)

  • The Integration Specialist is also responsible for being a designated subject matter expert in the Integration Component on designated ERP systems, becoming the go-to resource for issues pertaining to the specified platform that exceed beyond applicable team knowledge

  • Consult, advise, and build data mapping standards based on the customer’s specifications and their business and operational needs

  • Responsible for managing integration timelines and keeping projects on track working jointly with the Engineering team

  • Provide accurate and timely logging of problems and their resolution

  • Diagnose, document, facilitate, and manage customer integration needs requiring higher-tier resource involvement

  • Responsible for managing expectations in the capabilities/functions of integration components to customers, implementation specialists, and third parties

  • Configure and ensure expected functionality on technical components of the customer account

Required Skills:

  • Ability to communicate technical information effectively to internal and external stakeholders, both verbally and in writing

  • Ability to interpret technical requirements to meet customer needs

  • Well-developed independent troubleshooting skills

  • Consistent capability to independently manage workload and schedule

  • Strong organizational and time management skills to manage scheduled appointments and customer needs

  • Confident and independent decision-making skills to complete assigned tasks

  • Strong experience with scripting and data manipulation/management languages (SQL, JSON)

  • In-depth knowledge of a variety of Enterprise Resource Planning (ERP)

  • Strong logical ability to analyze and predict product implementation roadblocks and action items

  • 1-3 years of experience in a similar role

  • Full fluency in English

  • BA/BS degree

Total Rewards:

We care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work.

The specific benefits/perks we offer are continually evolving, but currently include:

  • Work from home in an energetic remote-first environment that supports flexible working hours and understands work-life balance.

  • Competitive salary based on skills & experience.

  • Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family.

  • Employer sponsored 401(k) with company match.

  • Paid Time Off (and the encouragement to use it).

  • Annual company retreats.

  • Promote from within philosophy.

Beyond the tangible benefits though:

  • You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference.

  • You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing.

  • You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution.

  • Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to none.

  • We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks.

  • Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth.

  • We truly love what we do and who we do it with - and we think you will too!

Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

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