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Global Product Policy Lead

Patreon

Patreon

Product
San Francisco, CA, USA
Posted on Friday, September 8, 2023

Patreon is the best place for creators to build memberships by providing exclusive access to their work and a deeper connection with their communities. We’re building a content and community platform where creators can engage directly with their fans and monetize their creativity, while maintaining full ownership over the work they make and the communities they create.

We’re leaders in the membership space with 250,000+ active creators and over $3.5 billion paid directly to creators on our platform. Our team is building tools to optimize the creator-to-fan relationship, including native video, enhanced podcasting features, improved creation tools, and new community experiences. We’re continuing to invest heavily in building the most talented team in the Creator Economy and are looking for a Global Product Policy Lead to support our mission.

This role is based in San Francisco or NYC and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Role:

  • Policy Development and Implementation by working cross-functionally to develop, update, and implement policies that are both creator-first and protective of creator-led communities.
  • Stakeholder Engagement through collaborating with internal teams (Product, Legal, Community, Engineering, and Trust & Safety), along with our creator communities to identify policy solutions, ensure consistent enforcement, and adapt to new challenges.
  • Research and Benchmarking of major industry trends, competitor practices, and regulations being introduced around the world to ensure Patreon's policies maintain industry leading standards. .
  • Product Influence through collaboration with product teams to embed policy considerations into the product development process, ensuring a safer user experience.
  • Education and Training of internal teams on policy updates and best practices.
  • Quality Assurance through working with stakeholders to build mechanisms for collecting feedback on our policies from creators, patrons, and other stakeholders to ensure continuous improvement.
  • Creator Policy and Product Engagement through soliciting and incorporating creator input into products and policies
  • Build External Narratives with our product marketing teams for product & policy developments

About You:

  • 7+ years of experience in product policy, public policy, or a related field.
  • Strong understanding of online safety, content moderation, and the creator economy.
  • Proven ability to work cross-functionally and influence product and operational decisions.
  • Excellent written and verbal communication skills.
  • Passion for protecting and empowering creators and their communities.
  • Demonstrated ability to handle complex, fast-paced, and ambiguous situations with a solution-oriented mindset.

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

  • Put Creators First | They’re the reason we’re here. When creators win, we win.
  • Build with Craft | We sign our name to every deliverable, just like the creators we serve.
  • Make it Happen | We don’t quit. We learn and deliver.
  • Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching

The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package, benefits and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location and other job-related factors.

New York Pay Range
$142,000$199,300 USD

The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package, benefits and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location and other job-related factors.

San Francisco Pay Range
$142,000$199,300 USD