People Program Lead



Administration, People & HR
San Francisco, CA, USA
Posted on Saturday, April 13, 2024

Patreon is the best place for creators to build memberships by providing exclusive access to their work and a deeper connection with their communities. We’re building a content and community platform where creators can engage directly with their fans and monetize their creativity, while maintaining full ownership over the work they make and the communities they create.

We’re leaders in the membership space with 250,000+ active creators and over $3.5 billion paid directly to creators on our platform. Our team is building tools to optimize the creator-to-fan relationship, including native video, enhanced podcasting features, improved creation tools, and new community experiences. We’re continuing to invest heavily in building the most talented team in the Creator Economy and are looking for a People Program Lead to support our mission.

This role is based in San Francisco or New York City and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Role

The People Program Lead at Patreon will be responsible for executing on a strategy that builds an inclusive workplace culture and supports the growth and development of all team members. You will be responsible for designing, implementing, and managing various talent management initiatives aimed at attracting, retaining, and developing top talent within the organization. You will collaborate closely with HR leadership, departmental heads, and cross-functional teams to align talent strategies with business objectives and drive organizational success.

As a key member of the People team, you will report to the Head of Talent Programs & Partnerships and work closely with leaders, employees, and external partners.

Key Responsibilities:

  • Collaborate with internal stakeholders to design and deliver training and development programs that drive employee development, and help infused equity into all people programs

  • Development and implementation of talent programs and initiatives in the areas of performance, manager development and capability building, etc.

  • Establish metrics to measure the effectiveness of talent programs and initiatives

About You

  • 8+ years of experience in the people space, and at least 3+ years of program management

  • Experience with people programs: designing and implementing successful people programs and initiatives is a must

  • Bias to action: Speed matters. Manage multiple priorities in a fast-paced environment. Ability to think strategically and pragmatically, while taking rapid and decisive steps forward

  • Asynchronous Communicator: You're able to distill complexity into clear and concise messaging. You’re effective across various mediums and levels of leadership.

  • Owner: Acts with responsibility for their own outcomes. Cares about the large and small details of the employee experience, and how to engage different types of learners.

  • Storyteller: Focuses on the ‘so what’ and challenges stakeholders to take impactful action.

  • Growth Mindset: You embrace challenges, welcome feedback, and believe you and others can always grow.

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

  • Put Creators First | They’re the reason we’re here. When creators win, we win.

  • Build with Craft | We sign our name to every deliverable, just like the creators we serve.

  • Make it Happen | We don’t quit. We learn and deliver.

  • Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.