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Deployment Strategist

Picogrid

Picogrid

Product, Operations
Oklahoma, USA · Remote
Posted on May 18, 2024

We'd love to hear from you if you want to

  • Join a quickly growing, profitable startup ($12M round raised in January 2024)

  • Work on a product with hypergrowth metrics (7X revenue in last 12 months)

  • Solve problems in a huge market ($1T market size)

  • Work on products that have an impact in the real world

About this role

As a Deployment Strategist at Picogrid, you'll serve as a trusted partner to our Department of Defense (DoD) customers, tailoring solutions to their needs, overseeing product implementation and acting as an essential conduit for feedback. You will serve as the primary point of contact for users' daily needs, prepare relevant written materials, remove any blockers to progress, and anticipate next steps for each relationship. Your work will enhance the mission success and effectiveness of DoD, NATO and international partners.

By collaborating closely with our engineering team, you'll influence our product roadmap based on real-world user feedback. Additionally, you'll work hand-in-hand with our business development team to deepen and expand our Department of Defense partnerships. You will adapt your communication style to effectively interact with everyone from junior officers and enlisted members to general officers and C-suite.

In this role, you'll

  • 'Do what it takes' to make every customer relationship a success, understanding our users' critical questions, identifying pain points, and optimizing Picogrid's product for their needs.

  • Collaborate with our engineering team to deliver Picogrid's projects.

  • Lead training sessions to ensure optimal use of our products, aligning them with user needs, and making a tangible impact on operations.

  • Work with Engineering to document field observations and translate them for our product roadmap.

  • Establish, prioritize, nurture and grow relationships with Department of Defense partners with a high degree of independence.

Who you are

  • Passionate about solving mission challenges for the DoD, NATO, and international partners.

  • Exceptional at problem-solving in unstructured environments, demonstrating creativity and critical thinking.

  • Adaptive and introspective, eager to learn, teach, lead, and follow effectively.

  • Low ego, focused on team success and delivering impactful outcomes for our military partners.

Some types of experiences we're especially excited to see:

  • Bachelor's degree in a technical field (preferably Computer Science, Engineering, or Natural Sciences).

  • You are a power user of PowerPoint, Google Slides, and other productivity tools.

  • You took computer science coursework in college or have coded before.

  • Experience in Management Consulting, Business Development, or similar roles, ideally within a leading defense technology firm.

  • Deep market insights within the Defense and Intelligence sectors, particularly in areas such as Joint All-Domain Command and Control (JADC2), intelligence, and tactical communications.

  • Active or eligibility to obtain a US Government Security Clearance.

  • Ability to travel 50 – 75%, depending on project and client needs.

Why join us?

Picogrid is a quickly growing company building hardware-software systems for public and private sector customers. We offer:

  • Meaningful equity with a high upside (early stage)

  • Salary of $80,000-$140,000 + Performance Incentive

  • Unlimited PTO and eleven paid holidays

  • Full Health Coverage (medical, dental, and vision)

  • Daily office-provided lunches and dinners

  • Remote/hybrid-friendly work environment

  • Paid parental leave

  • A $300 per year personal wellness and learning stipend.

  • A one-time stipend of $500 to assist with expenses that come with setting up a home office

  • Unique office on Main Street in El Segundo, CA, stocked with quality coffee, snacks, and craft beer

About Picogrid

Picogrid is a defense technology company that builds a common platform for unmanned systems. We are building the missing middleware for defense.

Our products connect fragmented technologies including sensors, cameras, radar, drones, and other defense systems into mission systems including human interfaces, AI systems, and sensor fusion applications.

From day one, your work will touch the lives of our users across the U.S. Army, Air Force, CAL FIRE, PG&E, the U.S. Fish and Wildlife, and others.

Export Control Requirements

To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.