Trust & Safety Policy - User Data Policy Contractor



Ireland · Remote
Posted on Wednesday, January 31, 2024

Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. Our mission is to bring community, belonging, and empowerment to everyone in the world. Reddit users submit, vote, and comment on content, stories, and discussions about the topics they care about the most. From pets to parenting, with over 100,000 active communities and over 70 million daily active users, it is home to the most open and authentic conversations on the internet. For more information, visit redditinc.com.

Reddit is looking for a detail-oriented Data Protection Operations Agent (contractor) to support Reddit’s Trust & Safety Policy (TSP) team. TSP focuses on a variety of trust and safety areas, with a particular emphasis on protecting the expression rights and private information of communities and users across Reddit through strategic solutions that balance defensible risk.

This contract role will be focused on meeting legal/regulatory requirements through data protection related workflows.

Contract length is 6 months.

What You’ll Do:

  • Review and process requests under global data protection regulations relating to personal information, such as access and deletion of data
  • Escalate urgent and gray area cases to Senior Data Protection Specialist for additional analysis
  • Identify and communicate trends to inform program & policy decisions and enhancements
  • Troubleshoot and identify bugs in related tooling workflows
  • Identify areas of process improvement and contribute to enhancing operational efficiency
  • Participate in TSP cross-program operational support as needed

What We’re Looking For:

  • 1+ year of data protection related experience
    • Minimum requirement if above preference cannot be obtained:
      • Experience with an operational role such as handling queue-based requests or reviewing content within Trust & Safety, Legal or similar
      • Willingness & capability to focus on operational queue work and administrative program facets
  • General familiarity with data protection requests in the tech industry
  • Critical thinker who can thoughtfully apply policy guidance to a variety of circumstances
  • Superior organizational skills and attention to detail
  • Strong written and verbal communication skills
  • Ability to work and make decisions independently
  • Dublin, Ireland geo-location

Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at ApplicationAssistance@Reddit.com.