Sr. Program Manager, SDR Enablement (Onboarding + Coaching)



Sales & Business Development, Operations
San Francisco, CA, USA
Posted on Thursday, November 9, 2023
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
About the role

Rippling is looking for an experienced Sr. SDR Enablement Program Manager to own SDR Onboarding and support coaching programs. You will partner with SDR leadership and be responsible for maximizing the effectiveness of our SDRs and sales professionals by owning multiple SDR onboarding pathways and delivering sales training. You’ll enable our SDR teams to ensure they onboard effectively and support coaching to hit their quotas. 

On a typical day, you will collaborate with stakeholders to identify and standardize best practices, develop training plans, facilitate live and virtual sessions, and conduct 1:1 coaching sessions with SDRs. Ideal candidates will have strong SaaS go-to-market experience, have polished facilitation abilities, strong coaching/mentorship skills, and be self-motivated, detail-oriented, and a learning-focused individual with a strong sense of urgency and personal accountability.

What you will do
  • Train and Coach  - Design and deliver effective training during onboarding and building coaching sessions for reps who need additional support. 

  • Program Management - Manage the SDR Onboarding Program focused on every SDR segment and followup supplemental support for Outbound SDR cohorts. 

  • Collaborate - Partner with Enablement, SDR Leadership, and Revenue Operations to ensure SDRs are ramping successfully. 

  • Analyze - Run metrics-focused initiatives in partnership with Onboarding Enablement and SDR Leaders to ensure our team is ramping up quickly and increasing time to effectiveness.

What you will need
  • Undergraduate degree and/or equivalent work experience required

  • 3+ years of project management experience collaborating with multiple stakeholders

  • SDR, AE, quota-carrying or enablement experience required

  • Exceptional communication, presentation, and organizational skills

  • Self-starter with a bias towards action

  • Ability to thrive in a fast-paced environment

  • Collaborative, team player with a strong focus on delivering to have an impact

Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.  For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.