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Staff Software Engineer - Customer Lifecycle Platform

Rippling

Rippling

Software Engineering, Customer Service
Bengaluru, Karnataka, India
Posted on Tuesday, February 6, 2024
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
About the role
We’re looking for Staff Engineers to take the Billing and subscriptions platform to the next level. This is a high ownership, impact, and visibility role in building a platform that will directly impact Rippling’s growth. Run out of Bangalore; this role requires cross-functional collaboration across every product vertical and function. We are gearing up for unknown unknowns as we enter new markets and support new subscription models.

Rippling supports 30+ first party products and resells many hundreds more via Rippling’s software app store. The Billing Team is responsible for managing and scaling Rippling billing infrastructure to enable sales teams to seamlessly sell these products via its contract, subscriptions, and discount management platform and customer support/success teams to seamlessly manage customer payments and drive further cross-sell, upsell and adoption. The team manages multiple different payment rails, is responsible for invoicing and collections from our clients and is also responsible for building usage based billing and marketplace revenue infrastructure of Rippling app store. The billing Team also ensures that company investors, boards, and CXOs get a complete picture of the company’s current and future revenue at any given time.

What you will do
  • Design and develop high-quality product software, drive the architectural decision and full life cycle of product delivery
  • Learn and understand how your product can help Rippling continually differentiate itself
  • Provide mentorship for Senior Engineers on your team to help them grow in their technical responsibilities and remove blockers to their autonomy

  • Influence architecture, technology selections and trends of the whole company
  • Collaborate with Product Management and other stakeholders within Engineering (Frontend, UX, etc.) to maintain a high bar for quality in a fast-paced, iterative environment. Wear a product manager hat when needed

  • Drive innovation toward a world-class platform

  • Build features that solve technical problems of high scope and complexity

  • Participate in planning activities, perform code reviews, and contribute to a growing team

What you will need
  • 10+ years of relevant professional work experience

  • Experience building a large-scale platform for web

  • Knowledge of building services with Python is a plus

  • Strong CS knowledge

  • Bonus points if you’ve built a front-end web app

  • Tech stack you will be working on: Python, Django, MongoDB