Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

Every year, employers and employees spend over $5 trillion on benefits globally. From health insurance to saving for retirement, these benefits products guide families through some of the most important and impactful decisions in life.

Despite the significance of these products and the dollars spent, the experience is still painfully antiquated, expensive, and confusing.

Rippling is building the first modern marketplace that seamlessly connects brokers, employers, and employees with any benefit. Our platform powers discovery, purchase, and use of benefits products around the world. Our benefits vertical includes our Benefits Platform (recommendations, payments, and our benefits eligibility engine), our rapidly growing Benefits Marketplace of over 100 partners, and our natively-built Rippling Benefits Products.

The Benefits Marketplace Program Manager will own the core processes and partner programs that drive the success of our benefits marketplace. You’ll work closely with Product, Operations, Business Development, GTM, Sales and our marketplace partners to build our Benefits Marketplace product offering, revenue model, and partner experience from scratch.

This role will be based in our San Francisco, CA office and will require being in office 3x/week.

What you'll do

Own the products and processes that empower us to rapidly and profitably grow our Benefits Marketplace
Build and scale the processes that make it simple for clients to add new integrations (contracting, data transfer, billing and payments)
Build and scale the processes that make it simple for us add new partners and benefit types to the marketplace
Build playbooks with GTM to enable our sales teams to effectively sell benefit partner products and services, and to make employees aware of the benefits
Build dashboards and reporting to help monitor the health and success of the our marketplace
Scale our current products to support tens of millions of employees and over 1,000 benefit partners globally, including health insurance, pensions and 401ks, financial wellness, fertility care, flexible spending accounts, and many more.
Work cross-functionally with virtually every team – across product, engineering, design, business development, GTM, and customer-facing functions – to develop the first modern marketplace for benefits products that can scale to billions in revenue.

Qualifications

6+ years of experience in fast-paced environments with a generalist background, including a mix of consulting, growth, and/or client facing roles.
Self-starter with a bias towards action
Ability to thrive in a fast-paced environment
Basic technical and data skills - ideally you know your way around API documentation and are strong with SQL (or are willing to quickly become fluent in both).
Helicopter pilot mentality - you can easily switch from high level strategy and planning to detailed workflow mapping and reporting
Exceptional written and verbal communication and comfortable working in a highly cross-functional and externally facing role
Experience working with multi-sided marketplaces a plus
Strong alignment with our leadership principles: in particular Go and See, and Are Right, a Lot.

Even if you don’t meet all of the requirements listed here, we still encourage you to apply. Skills can be used in lots of different ways and your life and professional experience may be relevant beyond what a list of requirements will capture.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

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