Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that official communication will only be sent from @Rippling.com addresses.

About the role

Benefits is one of Rippling's largest and most important product categories, and the Benefits Operations team is critical to getting companies enrolled in the right benefits. The team manages tens of thousands of enrollments every year.

Rippling is looking for an Operations Manager to help support our in-house EDI operations. In this role, you will be responsible for leading a team of EDI analysts working on new EDI feed set-ups and maintenance for our clients - 834 files and proprietary files - and helping resolve and root-cause issues as they arise.

This role will require significant engagement across insurance carriers, the EDI analyst team, customers, as well as a number of internal departments, and will have a major impact on the success of Rippling's Benefits platform.

Please note this will be a 1099 contract position - 6-9 months at an hourly rate.

What you will do

Mentor and lead a team of EDI analysts, provide guidance and support to ensure smooth handling of EDI feeds for our growing client base, throughout the whole end-to-end process: EDI feed configuration (carrier requirements gathering, file mapping), testing (error report handling and discrepancy resolution) and post production support
Act as the primary point of contact with insurance carriers, customers, and brokers to resolve escalations and complex issues related to EDI transactions.
Design and revise documentation to set the team up for success
Contribute to new process definition and improvement of existing processes

What you will need

5+ years of experience in a EDI file transmissions (834 files or proprietary files) and enrollment/member eligibility management, with a minimum of 3+ years of experience managing a team
Strong communication skills (written and verbal)
Strong project management and organizational skills: good attention to detail with excellent work product, time management, and execution
Strong research and process development skills

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

#li-remote

This job is no longer accepting applications

See open jobs at Rippling.See open jobs similar to "EDI Operations Manager" Initialized Capital.

See more open positions at Rippling