Product Specialist, Payments
Rippling
Product
San Francisco, CA, USA
Posted on Saturday, August 10, 2024
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About the role
Rippling is building the best-in-class global payments platform for employers. As part of the global payments team you will be responsible for defining key features supporting our financial infrastructure and ensuring our global payment rails power the safe and reliable movement of tens of billions of dollars in annual transaction volume. As part of the product team, you will help to define the operations of our payments products in a way that solves customer problems and puts money movement on auto-pilot.
What you will do
- Identify and define requirements and specs for various payment methods including bank files, wire transfers, and ACH payments
- Own payment operations and processes for Rippling’s payment rails
- Ensure payments reach customers quickly and reliably
- Manage vendor integration testing, implementation, and launch processes
- Work closely with product managers, engineers, and maintain technical relationships with bank partners and other payment providers
- Develop and maintain documentation and content around Rippling’s money movement
- Build relationships and communicate regularly with internal stakeholders
- Analyze payment operations and flows of funds for efficiency
- Provide insights and recommendations for product improvements based on data analysis, internal feedback, and customer impact
What you will need
- 3+ years of experience in financial products including fintech, payments, or banking
- General understanding of global payment networks, systems, and instruments
- Self-starter with a bias toward action
- Ability to thrive in a fast-paced environment
- Exceptional interpersonal communication, relationship management & organizational skills
- Deep analytical, prioritization, and problem-solving skills
- Experience with project management and ability to manage multiple tasks and priorities simultaneously
- Technical aptitude and ability to work closely with engineering teams to develop and refine payment solutions
Additional Information
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com