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Senior Program Manager, APAC Enablement

Rippling

Rippling

Operations
Sydney, NSW, Australia
Posted on Oct 16, 2024

About Rippling

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.

By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500).

We prioritise candidate safety. Please be aware that official communication will only be sent from @rippling.com addresses.

About The Role

As a Senior Enablement Program Manager, you will be focused on ensuring the success of all revenue roles in the APAC region (SDR, AE, AM, CSM, etc.). You'll partner closely with stakeholders across the business to help bring enablement programs to life and across the finish line. In this role, you will be responsible for end-to-end lifecycle of your programs including analysis, project management, content development, execution, reinforcement, and measurement. If you have a passion for enabling winning teams, working in fast paced environments, and love to collaborate – this is the job for you.

On a typical day, you will collaborate with stakeholders to identify gaps and align a path forward, review sales calls, document processes, and create a plan for an upcoming training or project you will lead.

We’re looking for someone self-motivated and detail-oriented, who is passionate about driving the success of others and getting things done.

What You'll Do:

  • Program Manage & Own Enablement Functional Expertise:
    • Develop and manage end-to-end AE, SDR, AM, etc. enablement programs, including curriculum design, playbook development, and certification processes.
    • You will execute and evaluate program effectiveness to ensure alignment with business objectives
    • Develop deep go to market expertise about Rippling and the APAC markets such that you can identify issues, prescribe solutions and drive positive changes to the region’s go to market
  • Communication & Stakeholder Management:
    • Partner with the VP APAC Sales and key stakeholders across Product Marketing, Revenue Operations, and Customer Experience to execute and evaluate program effectiveness to ensure alignment with business objectives
    • Align stakeholders and collaborate with the broader Revenue Enablement team to execute strategies and manage cross-functional initiatives.
    • Proactively surface recommendations to APAC Sales leadership based on your ‘on-the-ground’ analysis and deep understanding of the state of the business
  • Presentation / Facilitation Skills:
    • Facilitate sales skills training, including MEDDPICC, negotiation, multi-threading, and closing.
    • Coach on sales skills, processes, and new rollouts, ensuring effective knowledge transfer
  • Project Management:
    • Oversee multiple enablement projects, ensuring timely execution and alignment with strategic goals
    • Coordinate with cross-functional teams to deliver on strategic initiatives.
  • Analytical Skills:
    • Listen to Gong calls to identify messaging and performance opportunities
    • Review and analyse data to inform enablement recommendations based on business gaps.
    • Interpret key performance metrics to identify opportunities for impact and ensure rapid AE ramp-up and effectiveness.
  • Content Development:
    • Create and update content for various sales teams ensuring relevance and sales consumability.
    • Develop documentation and reference materials to support teams in quickly finding and adopting sales content.

What you will need

  • At least 5 years of relevant experience in Enablement, Program Management, Product Marketing, and / or Sales.
  • Previous quota carrying experience in SaaS B2B sales a strong plus
  • Ability to thrive in very fast-paced environments, effectively managing shifting priorities and handling multiple tasks without becoming easily overwhelmed
  • Strategic mindset with an ability to navigate ambiguity
  • An aptitude for problem-solving and working cross-functionally with others
  • Deep knowledge of typical B2B SaaS sales approaches such as MEDDPICC, Sandler, Command of the Message, SPIN, etc., and best practices for facilitating engaging sessions and conducting reinforcement
  • Exceptional communication, presentation, and organisational skills
  • Self-starter with a bias towards action
  • Strong operational excellence skills – understands how to organize chaos, streamline processes, create workflows to support more efficient working processes.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, colour, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling employees work on a Hybrid Office Model - 3 days per week in our Sydney office.

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