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HR Advisor (EOR)

Rippling

Rippling

People & HR
London, UK
Posted on Dec 16, 2024

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

What is an Employer of Record (EOR)?
An Employer of Record (EOR) is a service provider that allows companies to legally hire and work with employees in foreign countries without establishing their own legal entity in that country. This is made possible through a legal arrangement where the EOR establishes its own legal entity in the country and hires employees on behalf of the client company. This arrangement offers a viable solution for companies that wish to expand their global reach without investing in setting up a legal entity in every country where they operate.

About the Role

We are seeking a highly skilled HR Advisor to join our team, focusing on providing expert HR guidance and support for clients and employees in the UK and Republic of Ireland. This role involves managing the employee lifecycle, addressing complex HR matters, and ensuring compliance with regional employment laws and payroll regulations.

As the HR Advisor for this region, you will be the go-to expert for HR and payroll-related inquiries, playing a critical role in delivering exceptional service to our clients and their employees. This is an excellent opportunity for an experienced HR professional who thrives in a fast-paced environment and possesses deep knowledge of both UK and Republic of Ireland employment regulations.

Key Responsibilities

  • Policy and Procedure Development: Draft and implement compliance-driven policies and detailed standard operating procedures (SOPs) for leave management, performance management, investigations, claims, terminations, unemployment benefits, workers’ compensation, and grievance investigations.
  • Employee Relations and Risk Mitigation: Handle complex employee relations issues, including leave management, terminations, and other matters posing regulatory risks.
  • Workflow and System Setup: Collaborate with product, engineering, and compliance teams to configure and test workflows for hiring, onboarding, transitions, terminations, and statutory benefits.
  • Client- and Employee-Focused Support: Respond to client and employee inquiries, develop programs and resources (e.g., help center articles, HR policies, etc.), and ensure the delivery of accurate, efficient HR services.
  • Knowledge Transfer and Training: Train and coach internal HR Advisors on country-specific requirements to ensure continuity and compliance.
  • Process Optimization: Design scalable, efficient processes that enhance the professionalization and delivery of HR services.

Required Skills and Qualifications

  • 4-5+ years of experience in the UK and Republic of Ireland HR advisory or consulting services, or an internal HR role in a fast-paced organisation.
  • 4-5+ years of experience managing payroll administration in the UK and Republic of Ireland.
  • Deep knowledge of local labor laws, employment regulations, and cultural nuances in the UK and Republic of Ireland .
  • Expertise in managing employee claims related to unemployment benefits, disability/leave benefits, workers’ compensation, and grievances.
  • Demonstrated proficiency as a super-user of HRIS platforms.
  • Strong project management and organisational skills, with exceptional attention to detail and time management.
  • Excellent verbal and written communication skills, with a client-focused approach.
  • Professional working proficiency in English.
  • Experience with benefits and pension administration is a plus.
  • Experience providing HR support or managing HR processes across multiple countries is highly desirable.

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com.