What is Runway?
Runway’s mission is to make business accessible and understandable to everyone.
We believe making business accessible and understandable to everyone helps people make better decisions, helps teams get better aligned, and helps everyone understand the impact of their work.
That’s why we’re building Runway, a next-generation business planning platform that replaces the spreadsheets used to run businesses with a modern, intuitive product. Runway empowers everyone in the company to understand how the business works and enables folks to make better decisions together.
We’re supported by a select group of investors that we admire, including Garry Tan (YC & Initialized), a16z, Elad Gil, Naval Ravikant, Dylan Field (founder of Figma), Eric Ries, Claire Hughes Johnson (COO of Stripe), Henry Ward (founder of Carta), Akshay Kothari (COO of Notion), Eric Ries, Eugene Wei, Lenny Rachitsky, Nikita Bier, Scott Belsky, Soleio Cuervo, Balajis, and many others.
What's it like to work at Runway?
We're remote-first, so you can work from anywhere in North America. We maintain core working hours of 11AM to 4PM PT, when we're all online and available at the same time. We strive to be clear in our communication and over-communicate by default.
We're early, so you'll have an opportunity to shape not just our product, but the company itself: who we work with, and how we work together.
Below are the values we share as a team, so if you like these, you may enjoy working here. (And if you don't like them, please tell us what we're missing in our thinking!)
What are our values?
🤝🏾 Trust by Default
High Standards, Low Egos
What will you be doing?
In this role, you’ll be responsible for:
Making Customers Successful: As part of the customer experience team, you’ll be working closely with sales and product to unlock maximum value for our users. You’ll be the technical resource that empowers customers and their teams before and after the sales process. You’ll document customer use-cases and requirements, build and deliver prototypes, and help train teams to utilize the Runway platform.
Scaling our internal systems and process: Leverage your creativity and technical skills to continue to build out our data driven go-to-market motion and improve our productivity. You will automate and improve our internal processes in general, and our onboarding processes specifically by implementing new tooling, and actionable analysis.
Expanding the limits of Runway: By working with customers on the front line you will explore, design and implement new use cases that demonstrate the flexibility and value of Runway. You’ll partner with product and designers to have your work shape our roadmap.
Who are we looking for?
Solutions Architect with 5+ years of relevant experience who can bring:
passion for bringing clarity to customer needs through technical solutions
strong communication, coding, and project management so you can bring joy a meaningful book of customers
a learning mindset, with curiosity about our product, customers, and ways of working
humility, low ego, and clarity when sharing ideas, giving and receiving feedback, and making decisions
optimistic pragmatism by delivering great work that’s not compromised by the realities of a small team iterating on a big problem with little time
empathy and understanding for customer needs and constraints
proactive team leadership and partnership with their sales, and product colleagues
If you have experience with FP&A software
The base salary range for this full-time position is $165,000-$190,000 + generous early employee equity + benefits. The range displayed in this job posting reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by various factors, including job-related skills (as uncovered during the interview process), experience, and relevant education or training. Please note that the compensation details listed in this posting reflect the base salary only, and do not include equity, benefits, or potential performance related bonuses.