Senior Account Manager



Sales & Business Development
United States · Remote
Posted on Thursday, January 4, 2024

What We're Looking For:

We are seeking a highly experienced Senior Account Manager that has successfully managed a large enterprise book of business. The ideal candidate will have a proven track record of building relationships across their entire book of business in order to drive growth, retention and expansion.

What you'll do:

  • Create and execute a retention and cross-sell strategy within your entire book of business.

  • Build strong relationships on all levels of each account.

  • Build awareness of Sift’s product suite and help build proactive business solutions that will solve customer problems urgently.

  • Work through and negotiate commercial and financial deals, including renewals.

  • Cultivate comfort with a technical, data-oriented product; know what an API is and how machine learning works.

What would make you a strong fit:

  • 8+ years of enterprise account management experience.

  • You’ve managed a sales quota, and hit it!

  • Strong negotiation skills.

  • Display prior success in a customer-facing role at a technology company working with strategic customers.

  • Cultivate comfort with a technical, data-oriented product; you know what an API is and the difference between HTML and JavaScript.

  • Demonstrate outstanding communication skills and solid business judgment.

  • Work well with a team of experts; navigating across roles and audiences (technical and business, internal and external); experience working and being successful in a remote role.

  • Display a strong desire to learn and problem-solve.

  • Be creative, coachable, collaborative, detail-oriented, goal-driven, thoughtful, and resourceful.

Bonus Points For:

  • Knowledge of the payment industry or digital trust and safety.

Benefits and Perks:

  • Competitive total compensation package

  • 401k plan

  • Medical, dental and vision coverage

  • Wellness reimbursement

  • Education reimbursement

  • Flexible time off

A little about us:

Sift is the leading innovator in Digital Trust & Safety. Hundreds of disruptive, forward-thinking companies like Zillow and Twitter trust Sift to deliver outstanding customer experience while preventing fraud and abuse.

The Sift engine powers Digital Trust & Safety by helping companies stop fraud before it happens. But it’s not just another anti-fraud platform: Sift enables businesses to tailor experiences to each customer according to the risk they pose. That means fraudsters experience friction, but honest users do not. By drawing on insights from our global network of customers, Sift allows businesses to scale, win, and thrive in the digital era.

Let’s Build It Together

At Sift, we are intentionally building a diverse, equitable, and inclusive workplace. We believe that diversity drives innovation, equity is a fundamental right, and inclusion is a basic human need. We envision a place where all Sifties feel secure sharing their authentic selves and diverse experiences with their teams, their customers, and their community – ultimately using this empowerment and authenticity to build trust and create a safer Internet.

This document provides transparency around the way in which Sift handles personal data of job applicants: https://sift.com/recruitment-privacy