Product Designer (Contract)

TRM Labs

TRM Labs

Product, Design
Posted on Saturday, November 18, 2023

We believe that a blockchain-based global economy can improve the lives of billions of people. But the same properties that make cryptocurrencies a force for good — permissionless, programmable, and instantaneous — can also make them susceptible to criminal and fraudulent activity, which causes harm to our financial system at unprecedented speed and scale.

At TRM, we're on a mission to build trust in digital assets, because the promise of crypto is too valuable to be impeded by bad actors. We provide a blockchain intelligence platform to law enforcement, financial institutions, and crypto firms to assist in the detection and prevention of cryptocurrency fraud and financial crime. Our vision is to build a company that can sustainably deliver on our mission for decades to come, enabling consumers to transact safely and securely on the blockchain

The product designer at TRM will help design a world-class product that keeps users delighted and engaged.

They will own and manage inbound requests from submission and scope to final delivery and will need to be a strong managers of workflows and workloads. We are seeking someone with initiative and ownership who can unblock their way into delivering high-quality product mockups, and with the vision to create scalable templates and systems to support our growing team.

Note: this is a PT role (approx 4-6 hours/day)

The impact you’ll have here:

  • Create full product mockups for new features, update and enhance existing features and unblock and provide feedback to the engineering team.
  • Use critical thinking to evaluate and understand our product specs, and communicate efficiently to iterate on them with the product team to improve and refine them from a design perspective when applicable.
  • Communicate openly and frequently with team members across the entire company to exchange ideas and gain a deep understanding of both user needs (investigators and customer success) and data structure (engineers).
  • Deploy strong visual design skills to create a compelling and efficient UI, and deep empathy and user experience knowledge to find ways to present our data heavy and complex flows in an efficient and delightful way.
  • Manage tight timelines, evaluating when and how to bypass traditional product design steps (user flow diagrams, prototypes, etc), in order to quickly come up with high resolution mockups using the existing product framework and design system.
  • Judiciously figure out when the existing libraries and components are lacking and only integrate new elements when they are truly necessary.

What we’re looking for:

  • Exceptional portfolio of creative work, relevant to the role
  • A strong background in UI/UX design
  • Top notch organizational skills and prioritization to track, manage and deliver what’s most important
  • Proficient with Figma, Notion, Google Workspace (Slides, Docs)
  • Proven ability to work within a cross-functional team and collaborate with humility, creativity and focus
  • You’re a problem solver and visual interpreter — able to take complex concepts and make them understandable and relatable
  • You are skilled in explaining your work and excited to participate in constructive critiques
  • You are proactive, clear, and thoughtful in your communication with team members and stakeholders

Our Culture

Culture at TRM isn't a buzzword; it's our daily ethos. Our culture is defined by how we make decisions, how we execute, and how we treat each other. We've distilled our culture into 18 leadership principles, grouped into three categories:

  • Impact-Oriented Trailblazer: When making decisions, we put customers first, use 80/20 to drive speed & focus, and adapt quickly to new information.
  • Master Craftsperson: In execution, we prioritize speed, high standards, and distributed ownership.
  • Inspiring Colleague: As teammates, we value humility, candor, and a one-team mindset.

Building a Career

Joining TRM means being part of a mission-driven team. Our diverse team comprises industry leaders, from crypto experts to machine learning pioneers. At TRM, you'll experience:

  • Purpose and Mission: Your work has real-world impact, from disrupting terrorist networks to returning stolen funds.
  • Inspiring Colleagues: Collaborate with industry leaders and learn something new daily.
  • Personal Growth: We're not just using technology; we're inventing it and taking category-defining products to market.

Work Environment

Being part of TRM means embracing:

  • Remote First: Our headquarters is online. Tools like Zoom and Slack ensure seamless collaboration, but we also value in-person interactions, organizing regular meetups and offsites for team bonding.

  • Asynchronous Communication: Clear communication is key in our decentralized setup. With team members in various time zones, we've mastered asynchronous communication with tools like Slack, Loom, and voice notes. We document meetings and decisions, promoting transparency and efficiency.

  • High Ownership: Small teams drive big goals at TRM. Every team member has significant ownership and responsibility, fostering an environment of initiative and direct impact. While there's no strict clocking in or out, we expect team members to be available for meetings during standard working hours in their country, balancing personal schedules and team needs.

  • TRM Speed: Our customers rely on TRM in active investigations — from cyberattacks to terrorist financing. We move “surprisingly fast” while maintaining a high bar in service of our customers and mission. This can feel both intense and rewarding. Our unique approach to projects emphasizes quick wins, rapid iterations, and constant feedback, ensuring we're always moving forward and adapting to changes.

  • Diversity and Inclusion: Diversity at TRM encompasses backgrounds, experiences, and perspectives. Every day is an opportunity to learn from a colleague, whether they're a law enforcement expert or a tech pioneer.

Benefits and Perks

At TRM, we know that supporting our team members can take many forms. Our goal is to enable you to care for yourself, your family, and your community while eliminating stress through our diverse and curated benefits package for full-time employees.

  • Remote-first work environment
  • Regular team off-sites and retreats
  • Competitive salaries and stock options
  • Premium health, dental, and vision insurance
  • FSA, HSA, and 401K programs
  • Life & disability coverage
  • Generous paid time for vacation, volunteering, sick leave, and parental leave
  • Fitness, co-working, and home office reimbursements
  • Fertility, professional coaching, and mental health resources

Join Us

Considering TRM? You're not just joining a company; you're joining a mission. Work alongside diverse, globally-minded colleagues and make a positive impact daily. We hope to have you on board as we strive for a safer financial system for all.

We encourage you to reach out even if your experience doesn't precisely match the job description. Do not worry about picking exactly the right job; we can always explore other options after starting the conversation. Your passion and interests will set you apart, especially if your background or career is unconventional. Join us!